Emperor Palace Casino Lusaka Zambia

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Gaming
  1. Emperor Palace Casino Lusaka Zambia Head Office
  2. Hotels In Lusaka Zambia
RouletteBlackjack

If you are in Zambia or planning a trip to Zambia then you are at right place where you can visit the best casino in Zambia – Emperor Palace Casino. Here you can special casino offer on slot machines.

Zambia, Lusaka is one of the centers for good casinos. And if you are a new player to casino games, the key queries bound to hover in your psychosis is the best casino to play at. Whether the casino is online or offline, it doesn't matter. Emperor Palace Casino - Casinos, Premier lounges, Casual dining restaurants in Lusaka, Zambia offers a wide selection of slot machines and popular table games, quality entertainment and excellent. Fit for true Emperors in more ways than one, Emperors Palace Hotel Casino Convention Resort welcomes all to experience true luxury, excitement and entertainment. Situated next to OR Tambo International airport, Emperors Palace is home to where royalty rest their heads and fortune favours the brave. Set in Embassy Mall one of Lusaka's upmarket shopping malls, Emperor Palace Casino offers a wide selection of slot machines and popular table games, quality entertainment and excellent services. This casino is committed to providing a world class gaming experience with the latest technology.

Baccarat

Emperor Palace Casino Lusaka Zambia Head Office

Three Card Poker

Hotels In Lusaka Zambia

Carribean Stud PokerTexas Holdem Poker
  • Emperor Palace Casino (Gaming)

    Emperor Palace Casino will be offering a wide range of Table Games and Slot denominations. On the Tables Minimum bet ranges from K 25 on Poker, K 100 on Black Jack, K 5 on Roulette, and for Baccarat by request. The Slot denominations start from as low as Ngwee 1 with opportunities to win exciting Mystery Jackpots. Players have access to 15 exciting Gaming Tables and 76 Slot machines offering a wide range of game mixes. Emperor Palace Casino will be offering exciting winning opportunities with systematic Gaming Table rules and proper guidelines which are available for view on our website to help the players in understanding the games.

  • Emperor Palace Casino (Roulette)

    In roulette, the player places his chips on the table where they would like to wager.The table consists of number 0-36 and then has additional betting for even-odd, red-black, low 18-high. 18,low/middle/high 12, and for the first/second/third columnsA player may also place their bet between 2, 3, 4, or 5 numbers and may cross bet between the additional betting area. The dealer will spin the wheel in a clockwise direction then roll a ball in a counter-clockwise direction, on the next spin this action will be reversed. The ball lands in a numbered slot on the wheel. All bets that correspond with the number win will be paid according to the table odds.

  • Emperor Palace Casino (Blackjack)

    Considered to be one of the most recognized casino games worldwide, blackjack pits all players against the dealer. The object of the game is to have the two cards in your hand add up to more than the two cards in the dealer's hand – without exceeding 21. If you go over 21, you lose. Each number card is worth its numerical value, face cards are worth 10 and an ace is worth 1 or 11.In addition to this, we will be offering perfect pairs and Mystery progressive Jackpots on our Blackjack Tables.

  • Emperor Palace Casino (Baccarat)

    Baccarat is one of the easiest games to learn and offers some of the best odds in the casino. The 'player' and the 'banker' each receive two cards with the object being to get a point total closest to 9. Just remember, face cards and tens have no value.

  • Emperor Palace Casino (Three Card Poker)

    Three Card Poker is two games in one, offering three ways to bet and fours ways to win. Players first make an ante bet and then each player and the dealer receive three cards. Players then make additional wagers or fold and forfeit the ante.

  • Emperor Palace Casino (Carribean Stud Poker)

    To start playing, each player puts up an ante wager, and have the option of putting up a progressive jackpot bet as well. Each player and the dealer are dealt five cards, facedown. The dealer will show one card face-up.If you want to play your hand, you put down a bet that's exactly twice the amount of your ante. In other words, if your ante bet was K 25 and you want to play, you have to put down exactly K 50. If you decide not to play and fold, you lose your ante bet.When betting is done, the dealer checks his hand. He will only play against you if his hand contains Ace-King or better. Otherwise, he folds and you get even money on your ante, but just get your second bet back.

  • Emperor Palace Casino (Texas Holdem Poker)

    Texas hold 'em (also known as Texas holdem, hold 'em, or holdem) is a variation of the standard card game of poker. Two cards (hole cards) are dealt face down to each player and then five community cards are placed face-up by the dealer—a series of three ('the flop') then an additional single card ('the turn' or 'fourth') and another additional card ('the river' or 'fifth street').The best five-card poker hand is obtained by taking cards from either the community or their hole cards. Players have the option to check, bet, raise or fold after each deal; i.e., betting may occur prior to the flop, 'on the flop', 'on the turn', and 'on the river'.


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  • Company: Emperor Palace Entertainment
  • Location: Zambia
  • State: Lusaka
  • Job type:Full-Time
  • Job Category: Customer Service Jobs in Zambia

Emperor Palace Entertainment is a Media, entertainment and online sports betting company integrating strategy, creativity and technology to provide unique customized media and entertainment solutions. Our Group is headquartered in Lusaka, Zambia in the Southern part of Africa. Our Group is in the business of event management; brand activation and promotion, exhibition management as well as Digital Media and Tour marketing. We offer personalised consultation, as we understand to create a unique solution for you, we need to deeply understand your specific needs and requirements. The candidate we are looking for will;

Emperor palace casino lusaka zambia head office

Have proven customer support experience.
Have familiarity with CRM systems and practices.
Have customer orientation and ability to adapt/respond to different types of characters.
Have Excellent communication and presentation skills.
Ability to multi-task, priorities, and manage time effectively.
Effectively manage large amounts of incoming email/chat/calls.
Identify and assess customer's need to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication
Good telephone manner, including clear speech, the ability to understand people with speech impediments and unusual accents, and excellent manners.
Willing to work during night shifts and public holidays

Lusaka

Have proven customer support experience.
Have familiarity with CRM systems and practices.
Have customer orientation and ability to adapt/respond to different types of characters.
Have Excellent communication and presentation skills.
Ability to multi-task, priorities, and manage time effectively.
Effectively manage large amounts of incoming email/chat/calls.
Identify and assess customer's need to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication
Good telephone manner, including clear speech, the ability to understand people with speech impediments and unusual accents, and excellent manners.
Willing to work during night shifts and public holidays

Duties:

Supervise day-to-day operations in the customer service department.
Respond to customer service issues in a timely manner.
Create effective customer service procedures, policies, and standards.
Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
Implement an effective customer loyalty program.
Maintain accurate records and document all customer service activities and discussions.
Assess service statistics and prepare detailed reports on your findings.
Train new customer service agents.
Manage the approved budget of the customer service department.

Competences:

Must have betting experience and knowledge
Must be able to speak English fluently. (Ability to speak Hindi is an added advantage)
Empathy
Patience
Problem solving skills
Friendly
Teamwork
Effective listening
Time Management
Attentiveness

Requirements:

Bachelor's degree in Business Administration or relevant field.
A minimum of 2-5 years' proven experience in a customer service position.
Proficiency in Microsoft Office and customer service software.
Outstanding written and verbal communication skills.
Good understanding of management practices and techniques.
Excellent leadership and interpersonal skills.

Zambian or Indian with the ability to speak Hindi will be an added advantage.

Method of Application

Submit your CV to [email protected]






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